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LATENT SOFTWARE GENERAL TERMS OF SERVICE

Last Updated: August 1, 2026

Welcome to LATENT SOFTWARE LLC (the "Company," "we," "us," or "our"). The following General Terms of Service (the "Terms" or the "General Terms") govern your (the "User," "you," or "your") use of and access to all websites, mobile applications, software, digital goods, community forums, communications platforms, physical merchandise sales, and any other products or services we may provide now or in the future (collectively, the "Services").

By accessing or using our Services in any manner, you agree to be bound by these Terms. Our Privacy Policy describes how we handle personal information; please review it. If you do not agree to these Terms, you must not use or access our Services and/or you must discontinue use of our Services immediately.

PLEASE READ SECTION 14 CAREFULLY: IT REQUIRES INDIVIDUAL BINDING ARBITRATION OF DISPUTES AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, UNLESS YOU OPT OUT WITHIN 30 DAYS.

1. SCOPE & APPLICABILITY

1.1 Scope

These Terms serve as a universal set of conditions for all products, services, websites, apps, digital goods, in-app purchases, software licenses, subscriptions, membership offerings, e-books, courses, physical merchandise, and any other items (collectively, the "Offerings") sold or distributed by us under any brand or channel managed by the Company.

1.2 Separate or Supplemental Terms

Some specific products or features may have separate or supplemental terms ("Supplemental Terms"), which will be presented to you at the time of purchase, download, or access. If there is any conflict between these Terms and the Supplemental Terms, the latter shall control only for that specific product or feature.

1.3 Modifications to These Terms

We reserve the right to change, update, or modify these Terms at any time in our sole discretion. If we make material changes, we will notify account holders by email to the account address and/or by prominent in-product or website notice, with a stated effective date at least thirty (30) days after notice for material changes. Changes apply prospectively only and do not apply to claims that accrued before the effective date; for material changes to Section 12 (Indemnification), Section 11 (Limitation of Liability), or Section 14 (Dispute Resolution), we may require your affirmative acceptance at your next sign-in, and material changes adverse to you to Section 14 (Dispute Resolution) will apply to you only upon your affirmative acceptance or after a fresh thirty (30) day opt-out window equivalent to Section 14.5. Your continued use of our Services after the effective date of a noticed change constitutes acceptance of that change. If you do not agree with the updated Terms, you may cease using the Services before the effective date, which is your sole remedy.

1.4 Future Product Types

These Terms apply to any additional or future products, services, or distribution channels that the Company may introduce, unless otherwise stated in separate terms.

2. ELIGIBILITY & USER ACCOUNTS

2.1 Age Requirement

You must be at least the age of majority in your jurisdiction to use our Services. If you are under the age of 13 (or the age specified by local law for parental consent), you are strictly prohibited from using the Services.

2.2 Legal Capacity

By using our Services, you represent and warrant that (a) you have the right, authority, and capacity to enter into these Terms; and (b) you will abide by all of these Terms.

2.3 Account Creation & Security

Some of our Services require you to create a user account. You agree to:

- Provide accurate, current, and complete information.

- Maintain and promptly update your information.

- Keep your account credentials confidential and secure. You are solely responsible for all activities under your account. We are not liable for any loss or damage resulting from unauthorized use of your account.

2.4 Multiple Accounts & Enforcement

We reserve the right to restrict, suspend, or terminate any account that we suspect is duplicative, fraudulent, or otherwise violates these Terms or our policies. We may do so without prior notice and at our sole discretion.

3. DESCRIPTION OF SERVICES

3.1 Digital Goods & Software

We may offer digital products, including but not limited to downloadable software, SaaS platforms, e-books, courses, and in-app purchases. These digital goods are licensed, not sold. Unless otherwise specified, you receive only a personal, limited, non-exclusive, non-transferable, revocable license to use these digital goods for personal or internal business purposes.

3.2 Subscriptions & Memberships

Certain Services may be provided on a subscription basis (monthly, yearly, or otherwise). By subscribing, you authorize us (or our third-party payment processors) to charge you periodically until you cancel. Subscriptions may auto-renew unless canceled in accordance with Section 7 (Billing & Payment).

3.3 Physical Merchandise

We may, from time to time, offer physical goods (e.g., apparel, merchandise, books). Any shipping timelines, return policies, or additional terms for physical goods will be disclosed at the point of purchase.

3.4 Community & Forums

We may host community forums, discussion boards, or other interactive platforms. Your conduct in these forums is subject to Section 9 (Prohibited Conduct & Community Standards).

3.5 Third-Party Platforms & App Stores

Where our Services are distributed via third-party platforms (such as Apple App Store, Google Play, Amazon, or other marketplaces), your access and use may be subject to both these Terms and the respective platform's terms and conditions. You agree to comply with any applicable third-party rules, and in the event of a conflict, those third-party rules may control your use of that platform's distribution channels.

3.6 Data & Backups

You are solely responsible for maintaining backups of any data you upload, create, or modify while using the Services. We do not guarantee data retention or recovery.

4. INTELLECTUAL PROPERTY & LICENSE

4.1 Ownership & Reservation of Rights

All trademarks, service marks, logos, trade names, domain names, software, code, designs, and other proprietary rights related to the Services (collectively, "Company IP") are and remain the exclusive property of the Company or its licensors and are used under licence. Your use of the Services does not grant you any ownership interest in or rights to Company IP. The Company grants you a limited right to use the Services; no ownership interest passes to you.

4.2 Limited License to You

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use our Services for legitimate, lawful purposes. This license is for personal or internal business use only and does not include the right to sublicense or resell our Services.

4.3 No Implied Rights

No rights or licenses are granted to you by implication, estoppel, or otherwise, except as expressly set forth in these Terms.

4.4 Feedback

If you submit ideas, suggestions, or other feedback (collectively, "Feedback") to us, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, copy, modify, and otherwise exploit that Feedback for any purpose without acknowledgement or compensation to you.

4.5 No AI Training; Text-and-Data-Mining Reservation

Except with our prior written permission, you may not use the Services or any content, data, software, or output made available through them, in whole or in part, to train, pre-train, fine-tune, distill, or update the weights of any machine-learning or artificial-intelligence model or system, or to create or populate training datasets for any such model, and you may not perform or permit text-and-data mining, scraping, or bulk extraction of any part of the Services. We expressly reserve all text-and-data-mining rights in the Services and their contents, including under Article 4(3) of Directive (EU) 2019/790, in contractual and machine-readable form. This Section restricts model training, fine-tuning, distillation, and ingestion into model weights or training datasets; it does not prohibit ordinary inference-time use of the Services within applicable plan limits (such as agent or tool calls that query our interfaces at runtime), provided outputs remain subject to these Terms. Supplemental Terms for specific Offerings may sell or further restrict these rights.

4.6 Third-Party Intellectual Property

The Services may reference, display, or provide access to third-party content, trademarks, trade names, logos, brand assets, or other third-party intellectual property ("Third-Party IP"). All Third-Party IP remains the property of its respective owners. We grant you no license, right, or permission of any kind in or to any Third-Party IP, we do not endorse and are not affiliated with any owner of Third-Party IP, and you bear sole responsibility for your use of any Third-Party IP, including for obtaining any license or permission your use requires. We disclaim all liability for Third-Party IP, including its accuracy, legality, or any intellectual-property rights therein, and we may remove or suppress any Third-Party IP from the Services at any time without notice or liability.

5. USER CONTENT & COMMUNITY INTERACTIONS

5.1 User-Generated Content

Certain features may allow you to post or upload content (text, images, videos, code, or other materials, collectively "User Content"). You retain any rights you have in your User Content, but by posting it, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, distribute, modify, and create derivative works for the purpose of operating or improving the Services.

5.2 Responsibilities & Representations

You represent and warrant that (a) you own or have the necessary rights to post your User Content; (b) your User Content does not violate any laws or infringe the rights of third parties; and (c) you will not post any content that is obscene, hateful, harassing, defamatory, sexually explicit, or otherwise objectionable.

5.3 Removal of User Content

We reserve the right, but have no obligation, to monitor, screen, and remove any User Content that violates these Terms or that we find inappropriate, in our sole discretion.

5.4 DMCA Notice & Takedown

If you believe that material available via the Services infringes your copyright, please submit a notice under 17 U.S.C. §512(c)(3) to our designated agent:

DMCA Agent: DMCA Department, LATENT SOFTWARE LLC Address: 30 N Gould St, Ste N, Sheridan WY 82801 Email: dmca [at] latentsoftware [dot] com

This is the designated agent for LATENT SOFTWARE LLC and all of its products, brands, and websites (including VehiclesDB, LicenseSeat, and RailsFast), as registered with the U.S. Copyright Office. Upon valid notice we will expeditiously remove or disable access and, where appropriate, terminate repeat infringers. If you believe material you provided was removed by mistake or misidentification, you may submit a counter-notification under 17 U.S.C. §512(g)(3) to the same agent. Misrepresentations in a notice or counter-notification may result in liability under 17 U.S.C. §512(f).

6. ACCEPTABLE USE & PROHIBITED ACTIVITIES

6.1 Prohibited Use

You agree that you will not:

- Use the Services for any unlawful purpose or in violation of any local, state, national, or international law.

- Post or transmit content that is illegal, harmful, harassing, defamatory, obscene, or otherwise objectionable.

- Infringe upon or violate our intellectual property rights or the rights of others.

- Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software component of the Services.

- Circumvent any security measures or attempt to gain unauthorized access to any part of the Services.

- Use the Services to distribute unsolicited promotional or commercial content (spam).

- Collect or store personal data about other users without their consent.

- Crawl, scrape, harvest, or bulk-extract any part of the Services or their contents by any automated or manual means, or access the Services other than through the interfaces we provide.

- Use the Services or their contents in violation of Section 4.5 (No AI Training; Text-and-Data-Mining Reservation).

- Publish any misleading benchmark of the Services, any benchmark of non-public or beta features, or any benchmark derived from unauthorized access. Truthful reviews and good-faith, independently produced performance comparisons of generally available features are always permitted.

6.2 Enforcement & Termination

Any violation of this Section may result in immediate suspension or termination of your account and/or access to the Services. We reserve the right to pursue any additional remedies available at law or in equity.

6.3 Export Compliance

You may not use, export, re-export, or transfer the Services except as authorised by United States law, the laws of the jurisdiction in which you obtained the Services, and any other applicable laws. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department’s Specially Designated Nationals list or U.S. Department of Commerce Denied Persons List.

7. BILLING & PAYMENT

7.1 Pricing & Fees

We will display or communicate pricing, subscription fees, one-time charges, or other costs prior to any purchase. By completing a transaction, you agree to pay the stated amount in accordance with the disclosed payment terms.

7.2 Payment Methods

We (or our appointed payment processors) accept various forms of payment (credit/debit cards, digital wallets, etc.). You authorize us to charge the payment method you provide for any applicable fees. You are responsible for ensuring your payment details are accurate and up to date.

7.3 Auto-Renewing Subscriptions

By purchasing a subscription you (a) expressly agree that your plan will automatically renew at the stated frequency and price until you cancel, and (b) authorise us or our payment processor to charge your stored payment method on each renewal date.

If you purchase a subscription, it may automatically renew at the end of the billing cycle unless canceled. Subscriptions clearly disclose (i) renewal frequency and (ii) renewal charge. You may cancel your subscription and manage your subscription settings online in your account at any time, or by contacting us at billing [at] latentsoftware [dot] com. Cancellation takes effect at the end of the then-current billing cycle; a cancellation received before the next renewal charge is processed prevents that charge, and no refunds or credits are provided for partial billing periods except where required by law.

7.4 Refunds

All sales are final and non-refundable unless expressly stated otherwise in writing or required by law. We may, at our sole discretion, offer refunds or credits on a case-by-case basis. We may also offer trials, guarantees, discounts, credits, or other promotions at our discretion; each is governed by its published conditions, may be modified or withdrawn prospectively at any time, and does not amend these Terms except as its published conditions expressly state. Refund requests must be submitted within 30 days of purchase. We will review refund requests on a case-by-case basis. Nothing in this Section limits any mandatory statutory cancellation right you may have as a consumer residing in the European Economic Area or United Kingdom.

7.5 Taxes

You are responsible for any applicable sales, use, value-added, or similar taxes or duties imposed by any jurisdiction in connection with your purchases or use of our Services.

7.6 Late Payments & Chargebacks

If a payment is not successfully settled due to expiration, insufficient funds, or otherwise, we may suspend or terminate your access to the Services until we receive a valid payment. Chargebacks or payment disputes initiated by you without prior good-faith communication may lead to account suspension and potential legal action.

8. SHIPPING & RETURNS

8.1 Shipping

For physical merchandise, we will provide estimated shipping timelines. However, we do not guarantee delivery times. Any shipping fees will be disclosed at checkout.

8.2 Risk of Loss

Title and risk of loss pass to you upon our transfer of the products to the carrier. We are not responsible for any delays or losses caused by the carrier.

8.3 Returns & Exchanges

Our return and exchange policy for physical goods, if offered, will be posted on the relevant product or checkout page. In the absence of a specific policy, all physical merchandise sales are final.

9. COMMUNITY GUIDELINES & EXTREME CONTENT POLICY

9.1 Positive Environment

We aim to maintain a positive, harm-free environment. You agree not to post or engage in content that is discriminatory, hateful, or depicts illegal, violent, or exploitative behavior.

9.2 Aggressive Moderation

We reserve the right to immediately remove any content, and/or ban users who post content that violates these guidelines, at our sole discretion. No refunds or appeals will be granted in such circumstances. We may provide reasons on request except where doing so risks security or legal liability.

9.3 Meetups & Offline Events

Any offline or in-person events organized under our name or brand are also subject to these Terms. Attendees must comply with all local laws and these Terms. We are not liable for any harm or injury that may occur at such events, or as a result of such events.

10. DISCLAIMER OF WARRANTIES

10.1 As Is / As Available

To the maximum extent permitted by law, the Services (including all content, functions, and offerings) are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

10.2 No Guarantee

We do not guarantee that the Services will be uninterrupted, secure, error-free, or free from harmful components. We do not guarantee the accuracy, completeness, or reliability of any information provided through the Services.

10.3 Third-Party Content

We are not responsible for the accuracy or reliability of any third-party content or services linked or integrated into our Services. Your use of any third-party content is at your own risk.

11. LIMITATION OF LIABILITY

11.1 Exclusion of Certain Damages

To the fullest extent permitted by law, in no event shall the Company, its members, shareholders, directors, officers, employees, affiliates, agents, or licensors be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of or in connection with:

- Your access to or use of (or inability to use) the Services;

- Any unauthorized access to or alteration of your transmissions or data;

- Any other matter relating to the Services.

11.2 Cap on Liability

Our total liability for any claim arising from or relating to these Terms shall not exceed the greater of:

- The total amount of fees paid by you to us in the twelve (12) months preceding the claim; or

- One Hundred U.S. Dollars (USD $100).

11.3 Jurisdictional Limitation

Some jurisdictions do not allow the exclusion of certain warranties or the limitation/exclusion of certain liabilities. To the extent that such laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its members, shareholders, directors, officers, employees, affiliates, agents, and licensors from and against any and all claims, liabilities, damages, losses, or expenses (including attorneys' fees and costs) arising out of or in any way connected with:

- Your use or misuse of the Services;

- Your breach or alleged breach of these Terms;

- Your violation of any law or the rights of any third party (including intellectual-property rights and any use of Third-Party IP);

- Any content you post or submit through the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense. You may not settle any claim in a manner that imposes any obligation or admission on us without our prior written consent.

13. TERMINATION

13.1 Termination by Us

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, except that termination of a paid subscription without cause requires at least thirty (30) days' notice. If we terminate a paid subscription without cause, or permanently discontinue a paid Offering in its entirety during a prepaid period, we will refund the pro-rata unused portion of the fees prepaid for that Offering, and that refund is your sole and exclusive remedy for such termination or discontinuation; modifications or removal of individual features are not a discontinuation. Termination for cause entitles you to no refund except where required by law.

13.2 Termination by You

You may terminate these Terms at any time by discontinuing use of all Services and deleting your account, if applicable.

13.3 Effect of Termination

Upon termination: (a) your access rights will end; (b) any licenses granted to you will terminate; and (c) Sections 4.1 (Ownership), 4.4 (Feedback), 4.5 (No AI Training; TDM Reservation), 4.6 (Third-Party IP), 5.1 (User-Generated Content licenses), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law & Dispute Resolution), and 15 (General Provisions) will survive termination of these Terms.

14. GOVERNING LAW & DISPUTE RESOLUTION

14.1 Governing Law

These Terms and any dispute related thereto shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict-of-law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Informal Resolution First

Before initiating any formal proceeding, you must send a written description of the dispute to legal [at] latentsoftware [dot] com and give us thirty (30) days to resolve it informally. This is a condition precedent to any arbitration or court proceeding.

14.3 Binding Individual Arbitration

Except as provided in Section 14.6, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be finally resolved by binding arbitration on an individual basis, administered by JAMS under its applicable rules. If twenty-five (25) or more similar demands for arbitration are filed against us by claimants represented by the same or coordinated counsel, the parties agree that the JAMS Mass Arbitration Procedures and Guidelines and the JAMS Mass Arbitration Procedures Fee Schedule (each effective May 1, 2024, as amended) are incorporated into and apply to these Terms as the parties' written agreement to their application. All applicable statutes of limitations and filing deadlines are tolled for any claim from the date it is queued or batched under such procedures until it is administratively opened, and each claimant's demand must include a signed affirmation that the claimant is a current or former user of the Services and that the facts of the claim are accurate to the claimant's knowledge. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section. For claimants who are consumers, the JAMS Consumer Arbitration Minimum Standards apply, and the consumer’s total arbitration filing fee will not exceed USD $250, with all remaining JAMS fees borne by us as those standards require. The seat of arbitration is Wyoming; hearings shall be conducted by videoconference by default, and any in-person hearing involving an individual (non-business) claimant shall be held in the county of that claimant's residence or another mutually agreed location. The language is English. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator has exclusive authority to resolve all disputes, including the scope and enforceability of this arbitration agreement, except that the validity and enforceability of the class-action waiver in Section 14.4 are reserved exclusively for a court. Supplemental Terms for a specific Offering may designate a different arbitral forum or procedure, in which case the Supplemental Terms control for that Offering.

14.4 Class Action & Jury Waiver

ALL PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. The arbitrator has no authority to conduct a class, collective, or representative arbitration in any forum, and no award may be rendered on behalf of anyone other than the individual claimant. If the class-action waiver is held unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court under Section 14.7, and that holding shall not invalidate the remainder of this arbitration agreement.

14.5 Opt-Out

You may opt out of Sections 14.3–14.4 by sending a single email to legal [at] latentsoftware [dot] com within thirty (30) days of first accepting these Terms, stating your name, account, and intent to opt out. No other formality is required. We will acknowledge valid opt-outs in writing and maintain a record of them. A valid opt-out exercised under a product's Supplemental Terms also constitutes an opt-out under this Section 14 with respect to disputes relating to that product, and notice sent to either the product's designated opt-out address or legal [at] latentsoftware [dot] com is sufficient. Opting out does not affect any other provision of these Terms.

14.6 Carve-Outs; Injunctive Relief

Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual-property rights or misuse of the Services or credentials.

14.7 Venue

For any matter not subject to arbitration, the state and federal courts located in Wyoming, USA shall have exclusive jurisdiction, and the parties consent to personal jurisdiction and venue there.

14.8 Time Bar

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUED, OR IT IS PERMANENTLY BARRED. This Section does not apply where contractual shortening of a limitations period is prohibited by applicable law, and it is severable from, and its invalidity shall not affect, the arbitration agreement in Section 14.3 or any other provision.

14.9 Consumer Savings Clause

Nothing in this Section 14 affects mandatory statutory rights (including dispute-forum rights) that cannot be waived or limited by contract in your jurisdiction; this Section applies to the maximum extent such rights permit, and no further.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with any Supplemental Terms, constitute the entire agreement between you and us regarding the Services, superseding any prior agreements or understandings. Our Privacy Policy is a notice describing our data practices and is not a contractual term of this agreement.

15.2 Severability; Reformation

If any provision of these Terms is held invalid or unenforceable, that provision shall be reformed to the minimum extent necessary to make it enforceable while preserving its intent, and the remainder shall remain in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of future enforcement.

15.4 Assignment

We may assign or transfer our rights and obligations under these Terms, in whole or in part, to any party at any time without notice. You may not assign these Terms or transfer any rights to any third party without our prior written consent.

15.5 No Agency; No Third-Party Beneficiaries; Interpretation

Nothing in these Terms shall be construed as creating a partnership, joint venture, or agency relationship between you and us. There are no third-party beneficiaries to these Terms, except that parties indemnified under Section 12 may enforce the protections in their favor. Any terms contained in your purchase orders or other business documents are expressly rejected and have no effect. Headings are for convenience only; "including" means "including without limitation"; the English-language version of these Terms controls over any translation.

15.6 Force Majeure

We shall not be liable for any delays or failure in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, or governmental actions.

15.7 Notices

Any notices to you may be made via posting on the Services, by email, or by postal mail. Notices to the Company must be sent to tos [at] latentsoftware [dot] com.

15.8 Contact Us

If you have any questions about these Terms or our Services, please contact us at: Email: tos [at] latentsoftware [dot] com Address: 30 N Gould St, Ste N, 82801 Sheridan, Wyoming, USA

16. ACKNOWLEDGMENT

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of our Services immediately.

Thank you for using LATENT SOFTWARE LLC's Services!

© 2026 Latent Software LLC

Latent Software LLC
30 N Gould St, Ste N
82801 Sheridan
Wyoming, USA

Business hours: Monday through Friday, 8:00 AM to 5:00 PM Mountain Time (MT / UTC−07:00)
    

@latentsoftware

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